Consumers Opportunities of and Interest in Purchasing Green Electronic Products

1.1   How big is the volume of your business? (turnover, number of employees) 1.2   How is your business structured? 1.3   Do individual shops have joint or independent marketing? 1.4   How big is your purchasing department? 1.5   Who decides what to buy? 1.6   How big is your sales department? 1.7   Do you consider customer service important or are sales based on self-service? 1.8   Are you familiar with the various labels (Energy Arrow, Energy Star, Blauer Engel…)? Who in your organisation would be familiar with them? Can you give the name and phone number of these persons?