Water Prices in CEE and CIS Countries. Volume I: Main Text

Appendix 11
Example of Information Note

The object of the note is to inform the employees of the recipient and inhabitants in the city about the ongoing planning process. The proposed text is an example that cannot be applied directly. Instead, the text should be modified according to the work that is taking place in the city.

The information included should cover the opportunities considered, i.e. if improvements of both drinking water and wastewater treatment are considered or if the investment is planned to avoid a deterioration of the current services. Likewise, the note should describe the work undertaken, e.g. the level of policy analysis and the content and implementation of the survey among the inhabitants. Finally, the actual names of the recipient, the consultant and the local partner should replace the text in parentheses in the text below.

Information note regarding the water services

The {Recipient} is planning to invest in improved water services, and in order make the most adequate investments research is currently being undertaken. The aim of the work is to design the future water services such that they correspond to the services demanded by the inhabitants in the city.

The aim is to improve both the quality of the drinking water, and the standard of wastewater treatment ensuring that the city preserves the environment surrounding the city.

In order to fulfil the goal, the {Recipient} is co-operating with the {Consultant} and the {Local Partner}, and the work includes analysis of the technical opportunities, the attitudes and preferences of the users and the political standpoints regarding the water services.

Following this line the {Recipient} has initiated a survey on water services. The survey is prepared by the {Consultant} and implemented by the {Local Partner} who will interview 150 households during this month. The interview includes issues regarding water quality, water use, wastewater treatment, as well as information on household size and income.

The {Recipient} and the {Consultant} will in co-operation analyse the result obtained, and design a future water system, which is both affordable and provides the services demanded by the inhabitants.