New paths to competitive advantage

The Swan - part of the experience

Jesper Office was the first Danish furniture manufacturer to market furniture bearing the Nordic Swan ecolabel. The enterprise produces office furniture for both the domestic and foreign markets.

It was not the expectation of winning more customers that made Jesper Office invest in ecolabelling.

"Today there are very few customers who choose furniture solely because it is ecolabelled," says Bjarne Schmidt, Managing Director of Jesper Office.

Becoming a necessity

Bjarne Schmidt is nevertheless pleased that the enterprise chose to spend time, energy and money on ecolabelling.

In part it is a question of company ethics. They want to make something they can vouch for, and which also means something to the employees. It is also a question of focusing on something that is in step with development. And finally, it helps provide the customers with a good experience.

The flower and the swan

The Flower is the EU ecolabel and was introduced in 1992. The Nordic Swan ecolabel has existed since 1989. All products have an impact on the environment throughout their life cycle from the time they are produced, to the time they eventually end up as waste. A product labelled with the Flower or the Swan complies with a number of environmental requirements and is of a quality that is no poorer than that of other corresponding goods.

There are over 2,000 products on the Danish market bearing the Swan or Flower ecolabels. The number of ecolabelled products and product groups continues to increase.

Read more at: www.europa.eu.int/comm/ environment/ecolabel and www.svanen.nu


"If one wants to develop a profitable business with loyal customers, it is obvious that the environmental aspects also play a role at management level. Together with design, quality, supply safety and much more, they help provide the customers with a good experience. They should feel that we have thought things through, and one does not choose furniture based on a single argument," says Bjarne Schmidt.

Bjarne Schmidt does not think that a high environmental profile will continue to remain a matter of choice for furniture manufacturers - he believes that it is becoming a necessity.

Jesper Office A/S, Ulfborg, 175 employees.